1. Introduction
Karvitech Software Solutions Pvt Ltd ("Karvitech", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, and how we handle it when you visit karvitechsoftwaresolutions.com (the "Website") or engage us for software development, IT outsourcing, cloud, SEO, IoT, or related services (the "Services").
By using the Website or Services, you agree to the practices described in this policy. If you do not agree, please do not use the Website or Services.
2. Information we collect
We collect only the information needed to operate our Website, deliver Services, and respond to enquiries. This generally falls into three categories:
- Information you provide directly — name, company, email, phone number, project details, and anything else you share through our contact form, email, calls, or proposals.
- Information collected automatically — IP address, browser type, device information, pages viewed, referring URL, and similar diagnostic data, gathered through cookies and standard server logs.
- Information from third parties — analytics, payment processors, source-control hosts, and cloud providers we use to run our business (e.g. Google Analytics, Razorpay, GitHub, AWS).
3. How we use your information
We use the information we collect to:
- Respond to enquiries and provide quotes, proposals, and consultations.
- Deliver, maintain, and support the Services you have engaged us for.
- Operate, secure, and improve the Website and our internal systems.
- Send service-related notices, invoices, and project updates.
- Comply with legal, tax, and regulatory obligations in India and applicable jurisdictions.
6. Data security
We use reasonable technical and organisational safeguards — encryption in transit, access controls, principle of least privilege, and regular reviews of our systems — to protect personal information from unauthorised access, alteration, disclosure, or destruction.
No system on the internet is perfectly secure. While we work hard to protect your data, we cannot guarantee absolute security and you share information with us at your own risk.
7. How long we keep your information
We retain personal information only for as long as needed to provide the Services, comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. When data is no longer required, we delete or anonymise it.
8. Your rights
Subject to applicable law (including the Digital Personal Data Protection Act, 2023 in India), you may:
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or out of date.
- Ask us to delete information we no longer need to keep.
- Withdraw any consent you have previously given.
- Lodge a complaint with the relevant data-protection authority.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.
9. Children
Our Services are intended for businesses and adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided personal information to us, please contact us and we will delete it.
10. International transfers
Karvitech is based in India. If you access the Services from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate. We take steps to ensure such transfers are protected by appropriate safeguards.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices, our Services, or applicable law. When we do, we will update the "Effective date" at the top of this page. For material changes, we will provide additional notice through the Website or by email.
12. Contact us
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your information, please reach out:
Data protection contact